Privacy Policy
Your privacy is as important to us as your tennis game. Here's how we protect your data while helping you improve.
🎾 Welcome to Tennie's Privacy Policy
At Tennie, we're committed to protecting your privacy while helping you ace your tennis game. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered tennis coaching app.
Quick Summary: We only collect data necessary to analyze your tennis technique and improve your experience. Your videos are processed securely and can be deleted anytime.
📊 Information We Collect
Tennis Analysis Data
- Video Recordings: Tennis stroke videos you record for analysis
- Technique Scores: AI-generated analysis results and feedback
- Progress Data: Your improvement metrics and achievement history
- Practice Sessions: Frequency and duration of app usage
Account Information
- Profile Data: Name, email address, and optional profile picture
- Preferences: App settings and notification preferences
- Subscription Data: Payment information (processed by secure third parties)
Technical Information
- Device Data: Device type, operating system, and app version
- Usage Analytics: App performance and feature usage (anonymized)
- Crash Reports: Technical logs to improve app stability
🚀 How We Use Your Information
🎯 Tennis Coaching & Analysis
We analyze your tennis videos to provide personalized coaching feedback, technique scores, and improvement recommendations.
📈 Progress Tracking
We track your improvement over time, award achievements, and maintain your practice streaks to keep you motivated.
🔧 App Improvement
We use anonymized usage data to improve our AI models, fix bugs, and develop new features that enhance your tennis journey.
💬 Communication
We send you important updates, coaching tips, and motivational messages (you can opt out anytime).
🔒 How We Protect Your Data
Encryption
All data is encrypted in transit and at rest using industry-standard protocols.
Secure Storage
Your videos and data are stored on secure, GDPR-compliant cloud infrastructure.
Limited Access
Only authorized personnel can access your data, and only for support purposes.
Data Deletion
You can delete your videos and account data anytime through the app settings.
⚖️ Your Privacy Rights
📋 Access Your Data
Request a copy of all personal data we have about you.
✏️ Correct Your Data
Update or correct any inaccurate information in your profile.
🗑️ Delete Your Data
Contact us to request deletion of your account and all associated data.
📤 Export Your Data
Contact us to request a copy of your tennis progress data.
🚫 Opt-Out
Unsubscribe from marketing communications and data processing.
🤝 Third-Party Services
We work with trusted partners to provide the best tennis coaching experience:
- Cloud Storage: Microsoft Azure for secure data storage and processing
- Analytics: Privacy-focused analytics to improve app performance
- Payments: Apple App Store and Google Play for subscription processing
- AI Processing: Secure AI services for tennis technique analysis
All partners are required to maintain the same high privacy standards we uphold.
👶 Children's Privacy
Tennie is designed for users 13 years and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
📧 Contact Us
Have questions about your privacy or this policy? We're here to help! Your Tennis Buddy team is always ready to assist.
🔄 Policy Updates
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We'll notify you of significant changes through the app or email.
Stay Informed: Check this page periodically for updates. Continued use of Tennie after changes means you accept the updated policy.